OUR PRIVACY POLICY

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to market our classes and have people purchase online classes. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


Root and Reach Pilates may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


As a first party, we do not collect any cookies from you, but third-party services, such as Google Analytics or other applications offered through the Wix App Market, may place cookies or utilize other tracking technologies through Wix’s services, and they may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.



We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at root-and-reach@outlook.com or send us mail to 78 Teslin Road, Whitehorse, Yukon, Y1A 3M6.